Please see our Shipping
Information page for all Shipping details
-- In-Stock orders typically ship out in 1-2 business days.
-- Stock availability is shown in the shopping cart at the time of your
-- Orders placed on Fridays, during weekends or on holidays ship the following business
-- All orders are charged in U.S. funds.
Updates and Shipping Notification
You will receive email confirmation of your online order once placed.
Upon shipment, you'll receive another email with the shipping information
and a link to track your shipment online. Please check your spam and bulk
email folders if you do not find our emails, they are sometimes blocked
accepts MasterCard, Visa, American Express and Discover credit cards for online and phone orders.
We also accept PayPal as a form of payment. PayPal is an account-based system that lets anyone with an email address securely send online payments using a credit card, a debit card or a bank account. If you would like to pay for an order using PayPal, simply choose "PayPal" as your payment option during checkout and our system will walk you through the process.
Checks (US ONLY), Money Orders and Cashiers Checks
are accepted via mail.
Mail Order Information and Payment to:
KidSmartLiving Orders Department
13397-E Murphy Rd.
Stafford, Texas 77477
Please include all order information with a mail-in payment:
-- Delivery Name, Address, Phone Number and E-mail Address (optional)
-- Item name, product number and color (if applicable)
-- Shipping preference and all applicable delivery charges (above), plus
8.25% sales tax for Texas residents.
Texas Sales Taxes (8.25%) will be added for orders shipping and/or billing
to Texas residents only.
Print Our Return Form
Your satisfaction is our priority. We are happy to accept returns or exchanges
for any unused item within 30 days of the shipping date (except our Just
"4" Kids furniture and beanbags, see below). Upon receipt of your return
or exchange, we will promptly refund the merchandise purchase price to
your credit card for returns, or send a replacement item for exchanges.
Simply fill out the return form provided with your order to the address
Fees Apply to Certain Returns:
- Returns of Orders that Shipped Free: Actual shipping charges will be deducted from the merchandies refund.
- Refused Shipments: If a shipment is refused, the return shipping charges will be deducted from the merchandise refund.
- 10% Restock Fee May be Assessed: On orders that are returned more than 45 days past the delivery date; on large discounted orders; on baby gates returned with incomplete installation hardware.
- Note: Imprint orders are Not Returnable
Policy for Just "4" Kids Furniture: We're sorry, our Just "4"
Kids furniture is custom-made upon ordering and we cannot accept returns
unless there is a mistake - which we will happily correct!!!
13397-E Murphy Rd.
Stafford, Texas 77477
Please re-pack the item(s) in the original shipping carton, insure the
package for the full value, and retain your shipping and insurance receipts.
If a return does not arrive in our warehouse, we must have proof of delivery
(a UPS tracking number or post office proof of delivery) in order to credit
your account. If you have any questions, please call us toll-free at 1-866-323-9654
between 9 a.m. and 5 p.m. CST.
Mishaps, Shortages or Damaged Items
If your order arrives incorrect or damaged in any way, please contact
us immediately via email,
or toll-free at 866-323-9654 Repack the items in the original shipping
box. We will arrange the return and/or replacement of mis-shipped or damaged
items right away!
If Your Baby Safety Gate or Childproofing Item is Missing any Hardware: All Baby Gates and Childproofing products ship in original factory packaging. If your package is missing any installation hardware, please contact us for assistance in getting quick replacement of missing pieces.
Orders, Case Discounts or Commercial Orders
Please visit our commercial website: SimplySmartLiving.com
All of our plastic drinkware, plastic tableware, vinyl placemats, and
all tabletop and serving items are listed online with bulk quantity discounts
on our commercial website.
Commitment and Guarantee
The child safety items and homewares products in the KidSmartLiving collection
are carefully choosen for quality, ease-of-use, style, and durability.
We scour the market for the best possible products in each class. Homeware
and tableware products offer ease-of-use and care and are durable alternatives
to breakable glass and ceramic products under normal household use. They
are not designed to be mistreated or used as toys. Child Safety Products
and other safety information offered on this website are meant to be deterrents;
They are not meant to substitute for proper adult supervision of children.
a retailer, not a product manufacturer, and does not offer any individual
product warranty or guarantee. Manufacturer warranties are included with
items sold. KidSmartLiving's liability is limited to exchanging, replacing,
or refunding the cost of any products which do not meet customer satisfaction.
We love our
kids and know you love yours, too, so please decorate sensibly around
Commitment to Your Privacy
SmartLiving Companies,Inc. operates the KidSmartLiving.com and SimplySmartLiving.om
websites as an online retail mail-order stores.
We strongly believe
in protecting the integrity and privacy of personal information gathered
from shoppers on our Web sites. Since the protection of your privacy is
our practices regarding the collection and use of personal information
that can be linked to a specific individual; such as a name, address,
phone number, e-mail address, credit card information, or any other information;
provided to us by our shoppers.
These policies do
not extend to external sites linked to or from us, or to outside Web site
content where our name may be mentioned. Please check with these companies
and sites for their policies regarding data privacy.
and Why does KidSmartLiving.com ask for your information?
You will only be asked
to enter personal information on our website for the following reasons:
- Make a purchase
from our website
- Request to receive
via email our newsletter or specials updates
- Use the "Order
Tracking" feature for tracking existing or past orders
- Use your online
account to access information about past purchases; such as shipping
- Use the "Wish
List" feature to create a gift registry or save your favorite items
for later shopping
- Use "Refer
a Friend" to send an email from our website with item information
KidSmartLiving.com use *cookies* on its Web site?
Yes. *Cookies* are a necessary part of online shopping. A *cookie* is
a small piece of data that is stored on a site visitor's hard drive but
that does not itself contain any personal information. Cookies are necessary
to be able to use an online shopping cart. They allow your web browser
to "remember" when you place items in, or remove them from,
your shopping cart. Web visitors can configure their browsers to be alerted
when any site is attempting to send a cookie and refuse the cookie, though
you will have trouble ordering online without allowing *cookies*.
Cookies also help
us track user visits to popular items and pages, and allow us to gather
broad demographic information so we may improve your online experience
-- and our product offering to you!
KidSmartLiving.com email you?
Like you, we hate Spam! There are only three reasons KidSmartLiving.com
- To confirm your
online purchase at the time you place an order on our Web site
- To update your
order status; ie: order has shipped, items is backordered, or credit
card processing issue
- If you have requested
to receive via email our newsletter or specials updates
- Answering a customer
email or query
does KidSmartLiving.com protect your information?
KidSmartLiving.com is extremely protective of the information gathered
with your order. Our Web site is hosted on Yahoo's provenYahoo!Store e-commerce
system which has security measures in place to protect against the loss,
misuse, or alteration of the information entered with your online order.
- All sensitive information
is gathered via a secure server with the highest industry standard 128-bit
- Your credit card
is encrypted in our order processing system
- We do NOT process
your credit card over the internet at the time your order is placed.
It is processed in a secure batch over secure lines through our secure
order processing system.
KidSmartLiving.com rent, sell, or trade your information?
No. SmartLiving Companies does not currently participate in any trade
or sale of customer information to other catalog or online retail companies.
we have collected from you online, the practices of this site, or your
interaction with KidSmartLiving.com, please e-mail